If you are seeing characters like Â, ’ or other strange Latin letters where spaces and punctuation should be, first check your version of Word (Help/About). Then:

Word 2002
- Go to Edit/Links in the Word doc. Select all graphics in the list and Break Link button (on the right).

Word 2007 - Go to File/Info tab. Under 'Related documents' on right side of the screen click 'Edit links to files'.
                      Select all the images and click Break Link.

Word 2010 - Go to File/Info tab. Under 'Related documents' on right side of the screen click 'Edit links to files'.
                      Select all the images and click Break Link.